The urgent care EHR

The urgent care EHR that runs your whole clinic.

EHR, patient app, and billing in one AI-native system, built by and for urgent care practices. $349 per provider per month, with zero hidden fees. Live in 4 weeks.

1M+ urgent care visits
100% customer retention
SOC 2 Type 2 audited
30 sec
charting with AI Autochart
$5K/mo
average recovered revenue per location from the CPT coding agent
30–50%
lower spend on EHR and billing
100%
customer retention
4 weeks
to go live

Everything included for $349 per provider per month

Part-time and per diem pricing
Zero hidden fees
No setup fees

Patients and front desk

Patient booking, check-in, and paperwork app

Telemedicine

Texting and fax

Real-time insurance eligibility

Credit card on file and text-to-pay

Clinical

Ambient AI scribe

AI Autochart

AI patient intake

eRx

Labcorp, Quest, and 400+ other labs

In-house labs

Radiology with PACS included

Billing and reporting

Claims submission and clearinghouse

CPT coding agent

AI ad hoc reporting

Every service line

Urgent care

Occupational medicine

Workers' comp

Primary care

Want us to do the billing? Ottehr's RCM team handles it for 4% of revenue, EHR software included.

Talk to our RCM team

Billing

Billing that runs itself

Claims go out the moment the provider signs. Ottehr builds the claim from the chart, runs it through your billing rules, and submits it to the payer right away. There are no batch runs.

Two rules engines

One checks every claim before it goes out. The other works denials and patient balances after the payer responds. Only the exceptions reach a person.

CPT coding agent

It adds procedure codes automatically and flags an under-coded visit before the note is signed. Practices recover an average of $5K a month per location.

Paid before they leave

Real-time eligibility and patient-share estimates, plus credit card on file, card terminal, and text-to-pay. The engagement engine can charge cards on file automatically.

Occ med and workers' comp

Billing for both is fully supported and included.

Denials, rejections, and stale claims each get their own work queue. Reports on payer lag, AR aging, and provider efficiency and profitability show exactly where the money is.

AI

AI in every step of the visit

Every AI feature is included, not sold as an add-on.

AI Autochart

30 sec

Ottehr turns the visit conversation into a finished chart, with diagnoses, orders, medications, and disposition, ready to review and sign in about 30 seconds.

Ambient scribe

Ottehr listens to the visit and drafts the HPI, history, medications, allergies, labs, prescriptions, and procedures for the provider to accept with a click.

AI intake

Before the visit, patients answer a short AI-guided interview on their phone. The HPI and history are ready when the provider walks in.

CPT coding agent

It suggests CPT and ICD-10 codes from the note and checks the E&M level before signing.

Insurance card and ID reading

Patients photograph their insurance card and ID in their electronic paperwork, and AI fills in the fields so staff don't have to.

AI ad hoc reporting

Write any report, any time, in plain English.

Patient education

Discharge handouts in English or Spanish.

Reporting

Write any report, any time, in plain English

Type a question like “visits by payer by location last month” and Ottehr's AI ad hoc reporting builds the chart or table in seconds. Every report reads the same data, so your numbers always agree.

Standard reports are ready from day one:

Practice KPIs
Visits
Incomplete encounters
Daily payments
Payments by payer with lag waterfall
AR aging
Provider efficiency and profitability
Claims pipeline
And many more

It's your data. Ottehr is FHIR-native and open-source, full data exports are available anytime, and you never need permission to get your own records.

visits by payer by location last monthBuild
Visits by payer, AugustTwo locations
Main StRiverside
Commercial
1,412
Medicaid
702
Medicare
418
Self-pay
305
Workers' comp
188
Illustrative example data

Labs, imaging, and prescriptions

Labs, imaging, and prescriptions, connected

Order from Labcorp, Quest, and 400+ other labs right from the chart. Electronic requisitions and ABNs are built in. Results come back into the chart automatically, and unsolicited results land in a review inbox.

In-house labs come with lab sets. Radiology includes PACS, with orders, imaging, reports, and teleradiology reads directly in Ottehr. eRx works from the same screen. There's no per-lab setup fee.

Patient app

A front door patients actually use

Patients book online or join the walk-in line from their phone. They finish paperwork and consents before they arrive, photograph their insurance card and ID, and keep a credit card on file.

Texts that keep patients moving

Texts confirm the visit and tell patients when you're ready for them.

Telemedicine

Telemedicine visits come with a virtual waiting room.

English and Spanish

The whole app works in both, and visit notes land in the patient portal.

Automated outreach

Discharge follow-ups, invoice reminders, and birthday messages go out without staff lifting a finger.

Service lines

One system for every visit you see

A single tracking board runs the clinic from the waiting room to discharge. Chart urgent care, occupational medicine, workers' comp, primary care, and telemedicine visits for adults and kids in one place.

Tasks, fax, school and work notes, and multi-location scheduling are built in. When you add a service line, you configure it. You don't buy another system.

Switching

Live in 4 weeks

4 weeks
to go live
12 months
term
$0
setup fees

Ottehr is built by and for urgent care practices and has run more than a million urgent care visits. Our team moves your data, sets up your templates and billing rules, and trains your staff. Every practice gets custom paperwork and configuration.

Your data can be exported in full, in open FHIR format, at any time.

SOC 2 Type 2 audited
99.99%+ historical platform availability
24/7 support
Open-source and FHIR-native

Questions urgent care owners ask

What does it cost?

$349 per provider per month, with part-time and per diem pricing available and zero hidden fees. If our RCM team handles your billing, it's 4% of revenue, EHR software included.

Are there setup fees or long contracts?

No setup fees. The term is 12 months.

How long does switching take?

Most practices are live in 4 weeks. Our team moves your data, sets up your templates and billing rules, and trains your staff.

Can we keep our data?

Yes. Ottehr is FHIR-native and open-source, and full data exports are available anytime.

Do you replace our billing company?

That's up to you. Keep your billers on Ottehr's software, or let our RCM team handle it for 4% of revenue.

Do you support occupational medicine and workers’ comp?

Yes. Charting and billing for both are included.

See Ottehr in action.

Book a 20-minute demo.

Book a demo

Meet with our team to learn more about Ottehr